Job Requests
A Job Request is a method of requesting a maintenance activity that may or may not be required. Job Requests are created by users who do not have access to the SmartAsset application. There are often called Fault Reports or Notifications.
Authorised personnel can receive Job Requests via email and decide what action (if any) is to be taken. When a job request is actioned, a return email will be sent back to the job request originator.
‘Remarks’ (optional) can be added to a job request providing more detailed and descriptive information.
Job Request Build 1
1. Navigate to your to Asset where you want to build a Job Request
2. Hover the mouse over your Asset, then click the right mouse button to display a pop up box, slide the mouse down to New (circled in red), then slide across to Job Request (also circled in red) and click the left mouse button to select.
This action will open the Jobs form safs200 as per the 2nd image below
3. Enter a Job Request Title as required (area circled in red)
4. Click in the Remarks area and enter in free text remarks (circled in red)
5. Click the Save button to record your information
The ‘Save’ will allocate your next job request number as per the image on the next page.
6. CLOSE the Job Requests form by selecting the Windows close option
This will return you to the Workbench.
Job Request Build 2
1. Navigate to your to Asset where you want to build a Job Request
2. Hover the mouse over your Asset, then click the right mouse button to display a pop up box, slide the mouse down to New (circled in red), then slide across to Job Request (also circled in red) and click the left mouse button to select.
This action will open the Jobs form safs200 as per the image on the next page
3. Enter a Job Request Title as required (area circled in red)
4. Set the Job Request Priority to Urgent by clicking the down arrow option (circled in red)
4. Click the Save button to record your information
The ‘Save’ will allocate your next job request number as per the 2nd image below
5. CLOSE the Job Requests form by selecting the Windows close option
This will return you to the Workbench
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